First Class IT Support
A-Byte Business Solutions employs a variety of remote support tools enabling us to efficiently solve time sensitive issues. The costs of this service are also covered by our support contracts, guarnteing you a timely SLA backed response
Server Support and Installation
A-Byte Business Solutions provide onsite support and consult with you to determine what sort of server support that you require. Consultation is a must to ensure that all business requirements are fulfilled.
Security considerations within a modern business enviroment are paromount. This is why, with our expert knowledge, we can install, configure and fully maintain your network infrastructure. All solutions proposed by A-Byte will ensure GDPR compliance, giving both you and your customers the peace of mind they deserve.
IT Consultancy Services
Here at A-Byte we offer an hour of free IT consultancy service’s when we first attend your business, where we will analyse your network infrastructure, servers, desktop computers, laptops and phone systems. Once we have done that we will then review the results and recommend the best changes and resolutions where they are needed. After our recommendation you will receive a quote as to how much it would cost to implement the changes and remove any problems found.
At A-Byte Solutions in Bishop Auckland we offer a comprehensive service to cover all the needs of your network, regardless of its type or size.
SERVICE LEVEL AGREEMENTS
Whenever an A-Byte customer calls A-Byte to raise a support call, they are given an anticipated response time: In most cases, regardless of the issue, we arrive on site well in advance of our advertised SLA. However, the stated response times above are the maximum applicable times we offer.
Here at A-Byte Computer Solutions we are able to offer service maintenance and management to aid your business and resolve your problems.
DATA BACKUP SERVICES
Backing up your data is the most important task you will perform on your computer. If you don’t have a backup, you risk losing your data… permanently. It’s not a matter of IF you’ll lose your data, it’s a matter of WHEN.
BUSINESS GRADE COMPUTERS
A-Byte Solutions offer an outstanding array of business grade computers. The computers are ordered in on demand to ensure that the latest, best performance and price is guaranteed. Computers specifications can be discussed to ensure the most cost effective solutions is chosen for your business.
A VPN is a secure way to connect a computer to a remote network. It is a method used to add security to private and public networks such as WiFi hotspots. VPN’s are most commonly used by businesses to protect sensitive data.
Tel: 01388 330 985
Address: 16 Tenters Street, Bishop Auckland, DL14 7AD
A-Byte Computers Opening Times
|Monday-Friday||9.00 – 5.00|